Great hardware solutions are only the beginning of a superior guest HSIA experience. Keeping a network performing at a level that exceeds guests' expectations is the critical difference that has separated Innflux from all other HSIA providers in the industry. This record of success is a direct result of the Innflux-developed propriety software tool - Helios™ - that ties all network components together, and allows our technicians to efficiently manage and support our systems over time.
Helios Management System
Created by our in-house development team, the Helios Management System integrates with the Innflux networks, providing proactive monitoring features, automatic fault correction and advanced support tools. All of these resources translate to fewer system problems, faster resolution to guest issues and better network stability. In addition to live network monitoring, Helios tracks and stores historical detailed trends and usage statistics, allowing our technicians to look at the "bigger picture" when supporting a property.
Advanced user statistics help technicians efficientlyassist guests, and quickly resolve issues
Please provide your contact details for a full tour of the Helios Network Management System
Innflux Hotel Console
Hotel staff members have access to our Helios Hotel Console, a 24/7 self service tool for viewing detailed information about the network, checking system status and requesting support. The Hotel Console combines information hotel staff needs with an intuitive easy to use interface.
The Hotel Console dashboard gives staff members an overview ofthe network status, and quick links to commonly visited pages
Please provide your contact details for a full tour of the Helios Hotel Console
